Information We Collect
When you interact with MIDEO Health Technologies, we may collect the following information:
- Name, email address, phone number, and mailing address
- Communication preferences and consent records
- Appointment and scheduling information
- Website usage data (pages visited, time on site, referring source)
- Device and browser information (IP address, browser type, operating system)
How We Use Your Information
We use the information collected to:
- Schedule and confirm appointments and calls
- Send appointment reminders and event notifications via SMS
- Communicate with you about our services
- Improve our website, services, and user experience
- Comply with legal and regulatory obligations
SMS Opt-In and Messaging
When you opt in to receive SMS messages from MIDEO Health Technologies, you consent to receive text messages related to appointment reminders, scheduled call notifications, and upcoming event announcements. Message frequency varies based on your scheduled activity. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. Reply HELP for customer support.
We do not sell, rent, share, or loan your mobile phone number or any personal information collected through our SMS program to third parties for their marketing purposes. Your opt-in data and consent information will not be shared with any third parties except as required to deliver the messaging service or as required by law.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to analyze site traffic and usage patterns. These include:
- Essential cookies — required for site functionality
- Analytics cookies — help us understand how visitors use our site
- Marketing cookies — used to deliver relevant content and measure campaign effectiveness
You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. These include encrypted data transmission (SSL/TLS), secure data storage, restricted access controls, and regular security reviews. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of marketing emails by clicking the unsubscribe link in any email
To exercise any of these rights, contact us at [email protected] or (844) 643-3648.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
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